Two days later I find a customer service phone number on the internet and call. I was told the items were to be delivered that day. Two days later after receiving no communication from them, I contacted customer service via chat (no phone number provided). A day before the delivery I get an email " shipment execption notification" saying my order was not on the truck and they would attempt another delivery. I ordered a desk and matching file cabinet for my home office. I just moved from as an example Boca Raton you should see the 625,000 square-foot headquarters they paid $130 million that I don't think they ever filled half of it with employees and it's probably been empty the last 15 months with people working remote. Great price on the chair, the company is a mess. One more thing, why there's a link to check my order on their emails yet I have to input my phone number and the order number after it takes me to their website? Not impressed, I could fix this whole process in a few weeks with their IT department. Then office max doesn't have a handle on what's in stock at their wh or their supplier on these items they just put on sale. What a complete joke their online ordering process is, office max is putting items on sale showing in stock at stores that you can order from but they don't actually have any. I checked the tracking today and it's being delivered 5/26. My next email said I could expect 1-2 days past 5/28.
![office depot.com office depot.com](https://3yto781rontw1cnnh83813kx-wpengine.netdna-ssl.com/wp-content/uploads/2018/12/OfficeDepot_OfficeMax-NOC_Tagline.jpg)
My next email said the chair would be delayed until 5/28. My next email confirmation said it would be delivered 5/21. I didn't wait and called the store and was told me I should go back online and order the chair with a second separate transaction. Then a second email said it was not really available and that a manager would call me. I received an email confirmation that the order would be ready in an hour. This time I ordered a chair for curbside pick up. I've never had a good experience ordering furniture or technology online from Office.